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Mark Stuart

Dec 25, 2015

4 Leadership Traits That Will Be Essential in 2016

Christmas is easily my favourite time of year, although not for the reasons you might assume. I love how the majority of people who...

Mark Stuart

Nov 11, 2015

The Simplicity of Exceptional Customer Service

In my previous life, I ran some derivative client service teams for a major investment bank. Now, this might sound complex – and many...

Mark Stuart

Sep 5, 2015

It Doesn't Matter What Grades You Got or What School You Went To

In this series, professionals share their hiring secrets. Read the stories here, then write your own (use #HowIHire somewhere in the body...

Mark Stuart

Apr 16, 2015

How Focusing on My Employees Cost Me a Promotion

In this series, professionals reflect on their inevitable career mistakes. Follow the stories here and write your own (please include...

Mark Stuart

Mar 28, 2015

The ONE Thing You Need to Know to be a Successful Leader

I’m a bit over the ‘5 things you need to know if you want to be cool’, 9 ways to get a life’, or even ‘51 reasons why you’re obsessed...

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